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Frequently Asked Questions

Find answers to common questions about Doctors & Co Dental Care

For Dentists

Yes. Our dentists accept referrals for implants, orthodontics, cosmetic dentistry, and complex restorative cases.

Absolutely. We prioritise transparent communication and will provide treatment updates and completion summaries to keep you informed.

You may refer patients by contacting your preferred Doctors & Co clinic directly.

Yes. Referred patients are returned to their original dentist for ongoing care unless the referring dentist requests otherwise.

Yes. Our group includes clinicians with advanced training in implants, orthodontics, cosmetic care, and complex restorative treatment.

For Practice Owners & Partners

Partner practices gain access to systems, leadership support, HR and compliance frameworks, finance advisory, marketing guidance, IT support, and ongoing clinical development.

Yes. We provide recruitment support, onboarding systems, workflow development, and team training to help practices build high-performing teams.

Yes. Our team offers financial planning, workflow optimisation, marketing strategies, and operational support to help clinics grow sustainably.

Yes. Clinicians within our group have pathways into mentorship, leadership roles, and potential partnership opportunities.

You may submit your interest through our “Partner With Us” page. Our leadership team will reach out to discuss suitability, alignment, and next steps.

This depends on the clinic’s preference and strategic goals. That's a decision we make together. Some practices are best served by keeping the brand and reputation they've built, others benefit from moving to a unified group identity. We'll talk it through with you before anything changes.

Yes. You continue to lead the dentistry and run your practice the way you always have. We provide the business support behind you, not direction over your clinical decisions.
Your team moves across with you. We value the relationships you have built and we work hard to make sure your people feel supported through the transition and beyond.
You can retain equity. Every structure is built around what works for you, whether that is a full sale, a staged exit, or a partnership where you retain a stake in the practice.
Every practice is different. We would love to have a conversation about yours. Get in touch at dental@doctorsandco.com.au and we will take it from there.
That is a decision we make together. Some practices are best served by keeping the brand and reputation they have built. We will talk it through with you before anything changes.
Every practice in our group is backed by a full support structure covering operations, HR, finance, marketing, recruitment and more. You focus on your patients, we handle the rest. Get in touch at dental@doctorsandco.com.au to find out more.

General

Yes. All practices within our group follow unified clinical systems, patient-care protocols, and operational standards to ensure a consistent and high-quality experience across every location.

Yes. All Doctors & Co clinics welcome new patients, families, and referrals from other healthcare providers.

Most clinics offer HICAPS, accept major private health funds, and provide flexible payment options for select treatments. Specific options may vary by location.

Yes. Our practices are family-friendly and experienced in caring for children of all ages. Many locations also offer CDBS-bulk billing for eligible families.

You may book online via the clinic’s website or contact the clinic directly by phone. All individual practice details are available on the “Contact” page.

Our clinics provide a full range of general, cosmetic, restorative, and specialist dental services. Each practice follows group-wide standards to ensure high-quality, consistent care.

Most practices accommodate urgent dental appointments based on availability. We recommend contacting your preferred clinic directly for the fastest assistance.

Yes. Our group invests in advanced digital dentistry, modern equipment, and ongoing clinical training to ensure accuracy, comfort, and efficiency.

Doctors & Co operates practices in Mambourin and Cheltenham in Victoria, and Toongabbie in New South Wales, with further locations in progress. You can find full details on our Locations page.

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